Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance team is taught to speedily care for all of our Linux web hosting clients’ issues and support demands. Via our ticketing system, you will be able to share your question and a support crew representative is going to get back to you in less than maximum 60 minutes. Actually, practice has shown that the regular resolution time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any question you may have associated with our offerings. We have now professionals present regularly to present support when necessary. You could use the ticket system or drop a message at any moment, or you can pick up the phone or make use of the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included an in depth education base into the Control Panel that will help you get hold of helpful step by step information any time. Each part of the Control Panel has its own contextual guide area offering a group of how–to articles. We have also made video lessons to offer you with a more effective idea of the way in which to perform any presented activity.