1 hour ticket response
Quick support is our dominant priority and this is why we have a team of professional customer support engineers who will be happy to provide a prompt response to any question that you could possibly have. Just post your support ticket from the Web Control Panel and we’ll respond within 60 minutes in the worst case scenario. Actually, we work hard and aim for a 20–minute response time.
A Top–Class Customer Support Service
Each member of our help desk team has several years of experience in the Linux web hosting niche and the vast majority of them have worked for us for at least 5 years. They all are eager to answer all your inquiries in the most competent way possible.
An Intuitive Help Center Section
To help you find a quick tip on how to use a certain feature, we have integrated a truly intuitive Help Center section in your Web Control Panel. You can browse through an extensive collection of web hosting account administration articles and website management articles, consult the F.A.Q. repository or watch our how–to video tutorials.